MAACO Complaints and Reviews

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MAACO
Main address: 381 Brooks Road 19406 King of Prussia Pennsylvania
800-521-6282, , http://www.maaco.com/contact-us.aspx
  • 389+5 mobile complaints
  • $170K claimed losses
  • $431 average
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  • 1 day ago
  • Service Centers and Customer Services
  • Charlotte, North Carolina
  • 2012 Toyota Prius C
  • 60

I took my Toyota Prius 2012 at Maaco shop on June 24, 2014 and I was promised to complete the job in 3-5 business days but I had to get the car back with the help of police after one month on July 23, 2014. I was called to pick up the car on July 10, 2014 in the late afternoon. I went to pick up the car next day. The car was hit on the right side and there were scratches on the side doors and the... Read more

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  • Sep 06
  • Service Centers and Customer Services
  • Palm Beach Shores, Florida
  • Worst Customer Service
  • 461

I have never had worse customer service in my life then from the Easton Avenue Maaco in Bethlehem Pennsylvania by their manager himself ,Paul I walked in on Saturday morning around 10 am and he was just sitting there. I didn't even have a chance to say good morning or anything else when he said from looking at it from his chair behind the desk through the window into the parking lot in a very... Read more

Was this review helpful? 1 1

     

  • Sep 05
  • Service Centers and Customer Services
  • Paint Job
  • 149

I had my Honda civic hit on the passenger side and need it repaired OMG! They were to install a fender and repair a small bit of rust on the passenger door and paint the car. They never repaired the rust and never installed the door back on. I opened the door and the door swung open hitting the fender. They painted over the small bit of rust they were to repair and the car was so dirty when I... Read more

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  • Sep 03
  • Service Centers and Customer Services
  • Mesa, Arizona
  • Car Painting
  • 214

My Mom had her car painted at MAACO. She paid them in full. MAACO painters didn't put enough paint on the car to cover the red colored primer. So you could see primer through the paint in some obvious places. I told her take it back and make them apply another coat. She spoke with them, and they said they would, but put her off by claiming they were short-handed, one of their guys was out sick.... Read more

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  • Sep 01
  • Service Centers and Customer Services
  • Clackamas, Oregon
  • Paint Job Quality
  • 208

Maaco Clackamas, Oregon Restored a 1990 Eagle Talon. After rebuilding and getting all mechanical fixed we decided to get a new paint job. Called around and decided on Maaco in Clackamas, Oregon. Paid for paint job and minor ding repair. We specifically paid for clear coat so paint would last. They sanded over the taillights/headlights and scratched them. Eighteen months later paint faded. ... Read more

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  • Aug 29
  • Auto
  • Houston, Texas
  • Weather Stripping
  • 251

I went to change my Jetta's weather stripping for one of the door, they ordered it for me and they called me when it was received, and everything was going very professional and nice. then I took the car there to start the actual replacement of the stripping, it took them about an hour to do it, I found a gap between the new weather stripping and the car ceiling, so I called the guy to see it. He... Read more

Was this review helpful? 1 1

     

  • Aug 29
  • Service Centers and Customer Services
  • York, Pennsylvania
  • Car Repair
  • 104

Took my car to have them repair the rear bumper , trunk and repaint the entire car . I received my car back two weeks later with out the trunk being fix . The hood was painted with out being prepped so all the chipped print marks was still all over it . I have call the GM he to have him help me get my car fixed properly .But he was able to get the shop to repair the vehicle repaired to my... Read more

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  • Aug 21
  • Service Centers and Customer Services
  • Charlotte, North Carolina
  • Bumper Replacement
  • 133

my bumper was replaced, however they took of the chrome part on the front under the headlight, and refused to replace it saying they would look for a used part, and i paid them the new price $680.00. This was my experience at Maaco Auto painting and body at 5753 north tryon street charlotte,n.c. 28213. the salesman Tom, was very rude, he completely avoided me, and did not try to correct their... Read more

Was this review helpful? 4 3

     

  • Aug 19
  • Service Centers and Customer Services
  • Bmw M3
  • 1
  • 1
  • 494

I went for a quote for my BMW M3 to Maaco at the Waco TX location. The manager quoted me and for the whole job $900.00 to take out the front bumper and paint it. Since the price was very steep for what I needed we agreed I would bring him the bumper out of the car so it would be cheaper and get a new quote. So I took out the bumper and brought it to the manager. He was very rude and told me I was... Read more

Was this review helpful? 3 1

     

  • Aug 17
  • Service Centers and Customer Services
  • Philadelphia, Pennsylvania
  • Paint Job
  • 736

I called about a color change paint job late on a Saturday and spoke to Jerry the manager.He told me to bring my 3 color 18yr old Maxima in early Monday.I just put a junk yard hood on it that Sunday. The car runs great but its body was rough. Assorted dings,scrapes,couple small dents not to mention 3 different color panels.I just hoped I could get it looking respectable instead of the demolition... Read more

Was this review helpful? 1 1
 
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