MAACO Complaints and Reviews

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MAACO
Main address: 381 Brooks Road 19406 King of Prussia Pennsylvania
800-521-6282, , http://www.maaco.com/contact-us.aspx
  • 394+5 mobile complaints
  • $180K claimed losses
  • $456 average
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  • Sep 28
  • Service Centers and Customer Services
  • Columbus, Ohio
  • Car Wrong Color
  • 89

I had my show car painted by maaco in Columbus ohio and when I picked it up they had painted it a orange color and it was to be painted the red. The owner of the maaco shop said he could match my red color!! I pick it up and its ORANGE!!! Over spray all over the car & dirt painted into the paint. To many mistakes to mention. I can not show the car in a car show now & will not take the car... Read more

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  • Sep 27
  • Service Centers and Customer Services
  • Gleneagle, Colorado
  • Additional Charges
  • 53

I had some work done on a Toyota Tundra at Maaco Colorado Springs and I was not pleased with there finished work all scratches dents were just painted over upon contacting their customer service I never even got a call back I had to keep calling to even have a contact I would not recommend to anyone not only was I not pleased with there work I was not pleased with the way I was answered. By... Read more

Was this review helpful? 1 0

     

  • Sep 26
  • Service Centers and Customer Services
  • Gleneagle, Colorado
  • Auto Painting
  • 67

They advertised 449 for auto painting I have a truck (tundra) it will cost a little more $100. Plus an extra amount for extra scratches to be flaired out to be painted I also had a 33% off coupon. I paid $ 865.00 plus the 33% off coupon when I received my truck I had same Scratches looked the same except for a coat of paint I questioned the work done and was told they Maaco would contact me... Read more

Was this review helpful? 3 1

     

  • Sep 26
  • Service Centers and Customer Services
  • Wellington, Florida
  • Positive Experience
  • 58

Went for an estimate with some trepidations after reading some negative reviews about other Maaco locations. Tony the manager gave my 06 Lexus a review, advised I repaint the entire car since the Florida sun had taken it's toll. For $1,450 he took out all the small dents and scratches , sanded and repainted with a red very close to manufacturer's color, had the car ready in four days. Excellent... Read more

Was this review helpful? 1 1

     

  • Sep 24
  • Service Centers and Customer Services
  • Positive Experience
  • 34

I believe the fellow who wrote the bad review was talking about a different shop,, I'm sure of that because the names aren't the same as the guys working at the 3502 So. Pine - Tacoma, WA shop . Go see Malcom at this MAACO shop,, you're car and especially your wallet will be HAPPY that you did! The did a fantastic and wonderful job repairing door dings, removing the faded and cloudy clear coat... Read more

Was this review helpful? 0 1

     

  • Sep 18
  • Service Centers and Customer Services
  • Charlotte, North Carolina
  • 2012 Toyota Prius C
  • 296

I took my Toyota Prius 2012 at Maaco shop on June 24, 2014 and I was promised to complete the job in 3-5 business days but I had to get the car back with the help of police after one month on July 23, 2014. I was called to pick up the car on July 10, 2014 in the late afternoon. I went to pick up the car next day. The car was hit on the right side and there were scratches on the side doors and the... Read more

Was this review helpful? 2 0

     

  • Sep 06
  • Service Centers and Customer Services
  • Palm Beach Shores, Florida
  • Worst Customer Service
  • 566

I have never had worse customer service in my life then from the Easton Avenue Maaco in Bethlehem Pennsylvania by their manager himself ,Paul I walked in on Saturday morning around 10 am and he was just sitting there. I didn't even have a chance to say good morning or anything else when he said from looking at it from his chair behind the desk through the window into the parking lot in a very... Read more

Was this review helpful? 2 1

     

  • Sep 05
  • Service Centers and Customer Services
  • Paint Job
  • 195

I had my Honda civic hit on the passenger side and need it repaired OMG! They were to install a fender and repair a small bit of rust on the passenger door and paint the car. They never repaired the rust and never installed the door back on. I opened the door and the door swung open hitting the fender. They painted over the small bit of rust they were to repair and the car was so dirty when I... Read more

Was this review helpful? 3 1

     

  • Sep 03
  • Service Centers and Customer Services
  • Mesa, Arizona
  • Car Painting
  • 282

My Mom had her car painted at MAACO. She paid them in full. MAACO painters didn't put enough paint on the car to cover the red colored primer. So you could see primer through the paint in some obvious places. I told her take it back and make them apply another coat. She spoke with them, and they said they would, but put her off by claiming they were short-handed, one of their guys was out sick.... Read more

Was this review helpful? 1 0

     

  • Sep 01
  • Service Centers and Customer Services
  • Clackamas, Oregon
  • Paint Job Quality
  • 244

Maaco Clackamas, Oregon Restored a 1990 Eagle Talon. After rebuilding and getting all mechanical fixed we decided to get a new paint job. Called around and decided on Maaco in Clackamas, Oregon. Paid for paint job and minor ding repair. We specifically paid for clear coat so paint would last. They sanded over the taillights/headlights and scratched them. Eighteen months later paint faded. ... Read more

Was this review helpful? 1 0
 
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