MAACO Complaints and Reviews

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MAACO
Main address: 381 Brooks Road 19406 King of Prussia Pennsylvania
800-521-6282, , http://www.maaco.com/contact-us.aspx
  • 373+3 mobile complaints
  • $160K claimed losses
  • $431 average
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I went to get a free quote on a paint job for my car and they quoted me $1200!!!! Didn't even explain to me the different packages he jus kept solid on the $1200 paint job I have a 99 Mazda protege a compact car and quoting me 1200 thats nuts gonna shop around I jus want a basic paint job removing the oxidation and bringing the life back into my car

  • 2 days ago
  • Service Centers and Customer Services
  • Bad Paint Job
  • 9

If I could rate 0 I would. Let me tell you about my experience with Maaco. My friends and family members told me not to go to them that they had heard they were awful. *** and yes I say *** me didn't listen to them. I had problems with the first paint job and had to take it in to get some imperfections fixed. What was supposed to be a "quick fix" turned into an hours worth of buffing, etc.,... Read more

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  • Jul 20
  • Service Centers and Customer Services
  • Bad Service
  • 15

I brought my vehicle to Macco with most of the trim, bumpers, grille, etc removed thus making it more convenient (easier) to shoot (apply paint). They failed to notify me of places that needed minor body work before painting. They masked some areas and not others, there was "orange peel" from shooting it too close, and I noticed at least one run. I asked them to apply sealer to the gutter... Read more

Was this review helpful? 1 0

  • Jul 17
  • Service Centers and Customer Services
  • Tucson, Arizona
  • Positive Experience
  • 44
MAACO of Tucson (E. Grant rd.)-Great customer service!!!!
1 of 3

I took my 1970 Chevy Chevelle into the Maaco on 1402 E. Grant. I absolutely love the finished product. I brought it in for an overall paint job, I was quoted $1,200 for base coat clear coat with factory paint stripes and my car had minor chips and scratches which Brian recommended I fix. I brought it in on a Monday and was told it would take three business days. Brian called me on Tuesday and... Read more

Was this review helpful? 1 0

  • Jul 05
  • Service Centers and Customer Services
  • Pawtucket, Rhode Island
  • Paint Job
  • 9
  • 139
Maaco Botched my paint job, damaged my Jeep, took 3x as long, and magically offered me a lower price the day I picked it up, IF I PAID IN CASH.
1 of 10

So, first off, I have used Maaco before, with GREAT results at that. This time however, for the second 1997 Wrangler I have had painted by them, this was a TERRIBLE job. I asked them to repair 3 rust spots, they did, and it looked great. Thats where the positive comments end. The owner/sales staffer and I worked up a 1240$ Estimate including exterior paint, and UV coating, the 3 rust spots, and... Read more

Was this review helpful? 2 1

  • Jul 01
  • Service Centers and Customer Services
  • Spring Valley, Nevada
  • Rude Service
  • 162

We went in for their special. We ended with a $600 and a little body work. When we picked up the car we noticed there was pit marks in the paint on the hood. We were told that it was in good shape when it came in so they didn't sand it. When we took it in we told them about the chip marks and that was what we wanted done. We were told to bring it back the next week and they would fix it. ... Read more

Was this review helpful? 1 0

  • Jun 26
  • Service Centers and Customer Services
  • Addison, Texas
  • Paint Job
  • 274

I recently took my son's 1998 Accord to Maaco in Addison, Tx. I was responding to the $299.00 ad they always run. After reading some reviews here I wanted to share my experience. Ken Taylor the manager at this location took the time to explain the painting process and even gave me several different options and levels to choose from, I never felt pressured and he never steered me towards the most... Read more

Was this review helpful? 6 0

Not all Maacos charge the same. I'm Dothan Alabama, you will get a paint job for exactly the advertising special price of $299, with all prep, rock chips, etc included. I'm Dallas on Harry Hines, the exact same vehicle with the exact same paint job is $800. For just a bumper to be painted in Dothan was $100, in Dallas was $200. Double the price depending on location. Some go by the rules, others...

  • Jun 21
  • Service Centers and Customer Services
  • Richmond, California
  • Bad Service
  • 2
  • 412

My experience with them did not last long but it was still one of the worst I have had with any business. I drove there to get an estimate and I was feeling perfectly relaxed and calm upon my arrival. The manager told me verbally that I could do the paint job (with no specification of the type) for $500 if I wanted to in the next few days. I then told him that I was just trying to get a formal... Read more

Was this review helpful? 1 2

  • Jun 20
  • Service Centers and Customer Services
  • Paint Job
  • 244

maaco has a new commercial advertising a paint job for $299.00 with the commercial showing a car getting keyed. that's the kind of damage I needed repaired on my vehicle. but I found out when I called that special doesn't cover key scratches! the quote that they gave me over the phone was $500! If the special doesn't cover key scratches they shouldn't advertise that on the commercial. so the... Read more

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