MAACO Complaints and Reviews

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MAACO
Main address: 381 Brooks Road 19406 King of Prussia Pennsylvania
800-521-6282, , http://www.maaco.com/contact-us.aspx
  • 382+5 mobile complaints
  • $170K claimed losses
  • $428 average
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  • Aug 21
  • Service Centers and Customer Services
  • Charlotte, North Carolina
  • Bumper Replacement
  • 72

my bumper was replaced, however they took of the chrome part on the front under the headlight, and refused to replace it saying they would look for a used part, and i paid them the new price $680.00. This was my experience at Maaco Auto painting and body at 5753 north tryon street charlotte,n.c. 28213. the salesman Tom, was very rude, he completely avoided me, and did not try to correct their... Read more

Was this review helpful? 4 3

  • Aug 19
  • Service Centers and Customer Services
  • Bmw M3
  • 1
  • 267

I went for a quote for my BMW M3 to Maaco at the Waco TX location. The manager quoted me and for the whole job $900.00 to take out the front bumper and paint it. Since the price was very steep for what I needed we agreed I would bring him the bumper out of the car so it would be cheaper and get a new quote. So I took out the bumper and brought it to the manager. He was very rude and told me I was... Read more

Was this review helpful? 3 1

  • Aug 17
  • Service Centers and Customer Services
  • Philadelphia, Pennsylvania
  • Paint Job
  • 396

I called about a color change paint job late on a Saturday and spoke to Jerry the manager.He told me to bring my 3 color 18yr old Maxima in early Monday.I just put a junk yard hood on it that Sunday. The car runs great but its body was rough. Assorted dings,scrapes,couple small dents not to mention 3 different color panels.I just hoped I could get it looking respectable instead of the demolition... Read more

Was this review helpful? 1 1

  • Aug 11
  • Service Centers and Customer Services
  • Car Paint Job
  • 369

had my ford ranger painted cost 850. paint faded and started to peel after 24 months maaco said paint was not properly maintained. I washed every week and wax every month. took it to body shop they said it was a bad paint job. hope no one ever gets taken like this. maaco ad was for a 299.00 paint job . but after going there and all the extras they don't tell u in there ads the price was 850. I... Read more

Was this review helpful? 3 0
  • From mobile
  • MAACO
  • Aug 04
  • by anonymous
  • #518119

Trying to get costumer service to allow another Maaco shop to reaping my car because I have defects in the paint covered by warranty. It's be almost year since it was painted and still nothing after many calls. Worst customer service. Comparable to comcast. Add comment

  • Aug 02
  • Service Centers and Customer Services
  • Martinez, Georgia
  • Paint Job
  • 902

I brought my vehicle in for a paint job over 3 weeks ago and was told the job would take about 7 days. after my vehicle was there for a week I went yo check on it and it was sanded down but they didn't get to painting it yet. the next day they called me and said thst my key would not go into the ignition. I was shocked. I immediately went up there to look at it and my key would not go into the... Read more

Was this review helpful? 5 1

  • Jul 31
  • Service Centers and Customer Services
  • Killeen, Texas
  • Kia Sorento Insurance Repair
  • 494

I had my wife's 2011 Kia Sorento damaged in hit and run in June 2014, Couldn't find a repair shop who Allstate would work with to do the repairs in a decent amount of time, most places in Killeen were backed up till August. So I took the vehicle to Macco Killeen. Dropped off the Kia on 15 July 2014. Insurance quoted 4 days for the repair so after 6 days they stopped paying for the rental car and... Read more

Was this review helpful? 4 2

  • Jul 28
  • Service Centers and Customer Services
  • West Palm Beach, Florida
  • Paint Job
  • 175

paint ok but application very sub par. pin holes over entire body with pin head size paint splatters. grill slats were black when taken in red when got back. roof runners were not taped off but kind of painted. not primed but sort of misted with paint wound up black and red kind of like tie dyed. around hood emblem was not masked off good and paint was wrinkled around it. masking on left side of... Read more

Was this review helpful? 0 0

  • Jul 28
  • Service Centers and Customer Services
  • Torrance, California
  • Low Quality Products
  • 202

I'll make this as short as possible after an almost 2 month long affair of terrible quality product, horrible customer service, and God knows how many dead ends I have met trying to work with this company to solve the issue. I paid over $400 to have the 6 foot bed truck sprayed with their "Spray-on Bedliner". Within 2 months and LITERALLY the second time I used the liner moving a 2 seat couch,... Read more

Was this review helpful? 3 0
  • From mobile
  • MAACO
  • Jul 25
  • by anonymous
  • #514806

Went in for a simple 300$ paint job . After all was said and done 1500$ later my car looked like a child had painted it with watercolors. Anyone who lets them paint there car is a bigger *** than they are. Add comment

 
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