Maaco - Refused my credit card because I was paying for services for someone besides myself

138 of 488 Maaco Reviews

To keep from filing a claim on my insurance, I was going to put the cost of damages to the car that my son hit on my credit card.We got the estimate and had them repair the car.

When we went to pick up the car, they refused to take my credit card because the car wasn't owned by me or a family member. I had to jump through hoops to get the money to get the car out of their shop. I will never ever ever use them again. Not only was I insulted that they wouldn't take my credit card, I had to get cash from my credit card transferred into my bank account and then they wouldn't accept my check.

I was furious. Needless to say, I will not ever go back and I will tell everyone I know not to go there.

I have never disputed a charge on my card and it really gets under my skin when a "professional" accuses me of trying to do just that.Sorry've lost a customer.

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More Review Details

Product or service
Declined Credit Card
Review category
Service Centers and Repairs
Review rating
5 out of 5
review #451066
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Had the same issue 0 Yes 0
138 of 488 Maaco Reviews
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Nov 27, 2013 #748790 Dallas, Texas

You sent your son in to pay with a credit card that did not match his name. I assume this was your card because I never met you, and a womans name was imprinted on the card. We do not accept cards that do not match, per normal credit card rules, nor do we accept personal checks, or non-guarenteed third party payment. I'm sorry that I did not communicate that properly to you during our phone conversation.

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