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They had my truck for hood, cab, an tailgate repairs.

Gave them half the money down. I was heading out of town so they had my truck for two weeks.

They called an said it was ready. I was still out of town so my neighbor picked it up for me. He wrote on the receipt that the headlights had something on them. Joy was very ugly an stated Maaco uses no chemicals they only use soap an water. He didnโ€™t want to pick up the truck but Joy stated they did not have the room to keep it. Upon noticing I had three difficult spots wher the paint was running an under the hood they didnโ€™t even both removing the glue from the tape an just painted over it. I purchased the new decals for the tailgate an they put them on the passenger seat an didnโ€™t even install them. I called an left a message stating I was putting a stop payment on my check for a poor paint job.

No one called me back.

A month later I received a message from Joy so I called her back.

She was very disrespectful, unprofessional an attempted to bully me. She stated โ€œ you will have your truck her by Friday with cash in hand.

I was out of town at this time so I told her I will bring my truck by the next Friday at my convenience.

I picked up the stomach flu on the plane an was very sick so I was not able to make until the Monday after. (I was still running a small fever when I brought in my truck). First commit out of her mouth was you were supposed to be here Friday. She is such a ugly person to encounter.

She saw the truck, admitted those items were missed in the Q.V. process. Then tells me that this is all minor fixes but will need my truck another 2 to 3 more days an I will have this truck to them by October 31st.

I am getting second opinions. I will also be contacting the news an anyone that will listen.

Sincerely one pissed off customer.

Location: Denver, Colorado

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