MAACO Phone Numbers and Emails

Toll-Free Number:

  • (800) 523-1180

Customer Service:

  • (888) 819-0561

Investors/ Franchasing:

  • (888) 269-8213
    Franchasing
  • (704) 644-8101
    Franchasing

MAACO Emails:

Customer Service
Send Message
Is this your business?
PissedConsumer Club

Contact Information

MAACO Website:

MAACO Help Center:

Corporate Office Address:

MAACO FRANCHISING, INC.
440 S. Church St. Ste. 700
Charlotte, North Carolina 28202
United States

MAACO Rating Based on 335 Reviews

Rating details

1.6
more details
Customer service
Product or Service Quality
Value for money
Price Affordability

Rating stats

Rating trend

Summary of MAACO Customer Service Calls

640 TOTAL
CALLS
04:05 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MAACO?

Employment Question:

  • “W-2”
  • “Bad paint job”
  • “Unfinished job”

Product/ Service Question:

  • “Damaged car after pickup”
  • “Very unhappy with quality of work. Windows don't work”
  • “Work not completed correctly”

Staff Question:

  • “Customer service”
  • “Poor customer service”
  • “Financial services”

Request for Information Question:

  • “Information on paint job i recieved in 2021”
  • “Help with poor workmanship”
  • “Questionable service”

Payments and Charges Question:

  • “Fraud”
  • “Trouble getting truck after bills paid”
  • “Billing”

Refund Question:

  • “Refund”
  • “Refund headlight”

Return/ Replace Question:

  • “Switch parts and never returned my hubcaps”

Other Question:

  • “I have a complaint”
  • “My car has been there for almost two months”
  • “Problems with the paint on my car”

About

Related Companies

Roark Capital Group, Hardees, Wingstop, Jimmy Johns, Massage Envy

Summary

Maaco Auto Painting & Collision Repair, a division of Driven Brands, Inc., based in Charlotte, NC, is America's #1 Bodyshop. Maaco fixes and repairs dents, dings and auto damage for nearly 500,000 drivers annually. With more than 470 independently owned and operated franchises in the United States and Canada, Maaco has restored the safety and appearance of more than 20 million vehicles over 40+ years. Maaco has been named a top automotive franchise numerous times by Entrepreneur Magazine in its Annual Franchise 500 ranking. In addition to other lists, Maaco has also been included on Franchise Times’ list of Top 200. For more information about Maaco and franchising opportunities, visit www.Maaco.com.

MAACO reviews and complaints

MAACO is ranked 244 out of 1202 in Service Centers and Repairs category

Area Served

Canada, USA

Payment Methods

MasterCard

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