MAACO Phone Numbers and Emails

Toll-Free Number:

  • (800) 523-1180

Customer Service:

  • (888) 819-0561

Investors/ Franchasing:

  • (888) 269-8213
  • (704) 644-8101

MAACO Emails:

Customer Service

MAACO Contact Information

MAACO Website:

MAACO Help Center:

Corporate Office Address:

440 S. Church St. Ste. 700
Charlotte, North Carolina 28202
United States
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MAACO Rating Based on 310 Reviews

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Value for money
Product or Service Quality
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Summary of MAACO Customer Service Calls

04:05 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MAACO Customer Service?

Employment Question:

Product/ Service Question:

  • “Work not completed correctly”
  • “I work there”
  • “Undone work”

Staff Question:

  • “Poor customer service”
  • “Customer service”
  • “Unprofessional customer service”

Request for Information Question:

  • “Questionable service”
  • Concern
  • “Mrs Blades is not communicating with me at all about my car getting fixed”

Payments and Charges Question:

  • “Trouble getting truck after bills paid”
  • “Billing”
  • “To change my direct deposit to another bank”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Switch parts and never returned my hubcaps”

Other Question:

  • “Dispute with dealer”
  • “Ceo”
  • “Warranty”


MAACO Terms of Service
Find a Maaco shop near The User These Mobile Text Terms of Use ("Mobile TOU") govern The Customer's use of the text messaging information and marketing program (the "Program") provided by Maaco Franchising, LLC (the "Company"). Please read this Mobile TOU carefully. By opting into the Program, The User agree to this Mobile TOU, the Company's online PRIVACY POLICY and the Company's overall TERMS OF USE, as amended from time to time (collectively, the "Terms"). Before opting into the Program, please read the Terms carefully. The Customer's access to, and use of, the Program represents The Client's agreement to these Mobile TOU. IF THE CLIENT OF MAACO DO NOT AGREE WITH THESE TERMS, INCLUDING CHANGES THERETO, DO NOT ACCESS, SUBSCRIBE OR USE THE PROGRAM. The Company's Program is an account information and marketing program that sends its users updates on account activity, as well as, but not limited to, great deals and special offers.
To read more:
MAACO Privacy Policy
Find a Maaco shop near The Client of MAACO Please carefully read this Privacy Policy applicable to MAACO's web site. By using this website, The Customer agree to be bound by this online privacy policy. If The User of company services do not agree to this online privacy policy, do not use the website or submit personal information to in any manner. This privacy policy describes how MAACO collects, uses and discloses the information transmitted or submitted to MAACO, whether provided at a MAACO dealership or via a website, email, phone, fax, text or SMS message, postal mail or any other written or oral communication with provided, that, this privacy policy does not apply to personal information collected from websites that do not link to this privacy policy or from third-party websites to which this website may link. MAACO and its parents, subsidiaries, franchisees and affiliates, and their respective shareholders, directors, officers, employees, agents, successors and assigns (collectively, "MAACO") is very sensitive to and respects the privacy of visitors to the MAACO website and will use MAACO's' best efforts to protect the privacy of such on-line visitors.
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Top MAACO Services

Painting, Car Painting, Repair

Top MAACO Products


MAACO Pros and Cons

Pros: People seemed nice, Car before they touched it, Price, Paint job, Picked up car fast

Cons: Terrible customer service, Poor work, Lied to about work that was supposed to be done but was not, Too many excuses for why my job was sub par, Price

Related Companies

Roark Capital Group, Jimmy Johns, Massage Envy, Hardees, Arbys


Maaco Auto Painting & Collision Repair, a division of Driven Brands, Inc., based in Charlotte, NC, is America's #1 Bodyshop. Maaco fixes and repairs dents, dings and auto damage for nearly 500,000 drivers annually. With more than 470 independently owned and operated franchises in the United States and Canada, Maaco has restored the safety and appearance of more than 20 million vehicles over 40+ years. Maaco has been named a top automotive franchise numerous times by Entrepreneur Magazine in its Annual Franchise 500 ranking. In addition to other lists, Maaco has also been included on Franchise Times’ list of Top 200. For more information about Maaco and franchising opportunities, visit

MAACO reviews and complaints

MAACO is ranked 243 out of 1456 in Service Centers and Repairs category

Area Served

Canada, USA

Payment Methods


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