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Summary of Maaco Customer Service Calls

104 TOTAL CALLS
87% SUCCESSFUL CONNECTIONS
05:20 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Maaco to Ask about:

Employment:

  • “Poor job and even poorer customer service”
  • “Insurance repair job”
  • “Cimplaint regarding paint job and customer service.”

Staff:

  • “Poor customer service”

Payments and Charges:

  • “Why not say others charges will added.instead of painting your car for $299.00”

Other:

  • “Breach of contract violation”
  • “Collision fixed..but tire was slashed”
  • “They have to pay me a check”

About Maaco

Top 5 Maaco Services

Painting, Repair, Car Painting, Customer Care, Owner

Top 5 Likes about Maaco

Car before they touched it, People seemed nice, Same day drop off - pre-written estimate, Refund for my transportation, Price

Top 5 Dislikes about Maaco

Attitude, Poor quality work, Lied to about work that was supposed to be done but was not, Price, Painting

Summary

Maaco Auto Painting & Collision Repair, a division of Driven Brands, Inc., based in Charlotte, NC, is America's #1 Bodyshop. Maaco fixes and repairs dents, dings and auto damage for nearly 500,000 drivers annually. With more than 470 independently owned and operated franchises in the United States and Canada, Maaco has restored the safety and appearance of more than 20 million vehicles over 40+ years. Maaco has been named a top automotive franchise numerous times by Entrepreneur Magazine in its Annual Franchise 500 ranking. In addition to other lists, Maaco has also been included on Franchise Times’ list of Top 200. For more information about Maaco and franchising opportunities, visit www.Maaco.com.

Maaco reviews and complaints

Maaco is ranked 206 out of 2342 in Service Centers and Repairs category

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