MAACO Phone Numbers and Emails

Toll-Free Number:

  • (800) 523-1180

Customer Service:

  • (800) 523-1180
  • (888) 819-0561

Investors/ Franchasing:

  • (888) 269-8213
    Franchasing
  • (704) 644-8101
    Franchasing

MAACO Emails:

Customer Service
More phone numbers and emails Less phone numbers and emails

MAACO Contact Information

MAACO Website:

MAACO Online Chat:

Corporate Office Address:

MAACO FRANCHISING, INC.
440 S. Church St. Ste. 700
Charlotte, North Carolina 28202
United States
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MAACO Rating Based on 281 Reviews

Rating details

1.7
more details
Customer service
Value for money
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of MAACO Customer Service Calls

476 TOTAL
CALLS
04:05 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MAACO Customer Service?

Employment Question:

  • “Paint job”
  • “Complaint on paint job”
  • “Poor job and even poorer customer service”

Product/ Service Question:

  • “Undone work”
  • “Rework”
  • “If you with work done at my location”

Staff Question:

  • “Complaint about customer service”
  • “The company need better Employees employee was rude”
  • “Unprofessional customer service”

Request for Information Question:

  • “Questionable service”
  • Concern
  • “Mrs Blades is not communicating with me at all about my car getting fixed”

Payments and Charges Question:

  • “Billing”
  • “To change my direct deposit to another bank”
  • “Charged $2000 for 1 month of storage”

Refund Question:

  • “Refund”

Other Question:

  • “Car taking longer than told”
  • “Bad business practices and inconvenience”
  • “File complaint”

About

MAACO Terms of Service
Find a Maaco shop near The User These Mobile Text Terms of Use ("Mobile TOU") govern The Customer's use of the text messaging information and marketing program (the "Program") provided by Maaco Franchising, LLC (the "Company"). Please read this Mobile TOU carefully. By opting into the Program, The User agree to this Mobile TOU, the Company's online PRIVACY POLICY and the Company's overall TERMS OF USE, as amended from time to time (collectively, the "Terms"). Before opting into the Program, please read the Terms carefully. The Customer's access to, and use of, the Program represents The Client's agreement to these Mobile TOU. IF THE CLIENT OF MAACO DO NOT AGREE WITH THESE TERMS, INCLUDING CHANGES THERETO, DO NOT ACCESS, SUBSCRIBE OR USE THE PROGRAM. The Company's Program is an account information and marketing program that sends its users updates on account activity, as well as, but not limited to, great deals and special offers.
To read more: https://www.maaco.com/mobileterms/
MAACO Privacy Policy
Find a Maaco shop near The Client of MAACO Please carefully read this Privacy Policy applicable to MAACO's web site. By using this website, The Customer agree to be bound by this online privacy policy. If The User of company services do not agree to this online privacy policy, do not use the website or submit personal information to www.maaco.com in any manner. This privacy policy describes how MAACO collects, uses and discloses the information transmitted or submitted to MAACO, whether provided at a MAACO dealership or via a website, email, phone, fax, text or SMS message, postal mail or any other written or oral communication with www.maaco.com provided, that, this privacy policy does not apply to personal information collected from websites that do not link to this privacy policy or from third-party websites to which this website may link. MAACO and its parents, subsidiaries, franchisees and affiliates, and their respective shareholders, directors, officers, employees, agents, successors and assigns (collectively, "MAACO") is very sensitive to and respects the privacy of visitors to the MAACO website and will use MAACO's' best efforts to protect the privacy of such on-line visitors.
To read more: https://www.maaco.com/privacy-policy/
MAACO FAQ
To read more: https://www.maaco.com/about/faq/
Top MAACO Services

Painting, Car Painting, Repair

Top MAACO Products

Warranty

MAACO Pros and Cons

Pros: Car before they touched it, People seemed nice, Price, Paint job, Picked up car fast

Cons: Terrible customer service, Poor quality work, Lied to about work that was supposed to be done but was not, Too many excuses for why my job was sub par, Price

Related Companies

Roark Capital Group, Jimmy Johns, Massage Envy, Arbys, Hardees

Summary

Maaco Auto Painting & Collision Repair, a division of Driven Brands, Inc., based in Charlotte, NC, is America's #1 Bodyshop. Maaco fixes and repairs dents, dings and auto damage for nearly 500,000 drivers annually. With more than 470 independently owned and operated franchises in the United States and Canada, Maaco has restored the safety and appearance of more than 20 million vehicles over 40+ years. Maaco has been named a top automotive franchise numerous times by Entrepreneur Magazine in its Annual Franchise 500 ranking. In addition to other lists, Maaco has also been included on Franchise Times’ list of Top 200. For more information about Maaco and franchising opportunities, visit www.Maaco.com.

MAACO reviews and complaints

MAACO is ranked 236 out of 1746 in Service Centers and Repairs category

Area Served

Canada, USA

Payment Methods

MasterCard

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