Not resolved

I am a 68 year old male on oxygen but am still able to get around with the help of an oxygen bottle on a rolling cart.I cannot afford to buy a new car so I decided to have my 2004 Scion XA painted instead.

I took my car into the Maaco store located in Stanton, Ca 90680 on 10981 Boatman Avenue and when I picked up the car it was a grey color, not even close to the manufacturer's original silver color. When I asked what happened I was told that by a Mr. Rudy Melo that the color the car was painted was the color available for the price I paid. A few months later, a small scratch appeared on the drivers door and rear bumper.

I took the car back into the Stanton, CA Maaco store and was given some touch up paint that was a different color than what they had painted the car. They told me the touch up paint would dry to match the color of the car they had originally painted. Not even close. Now they want to charge me an additional $250.00 to repaint the drivers door and the rear bumber....or repaint the entire car for $350.00; the same price I paid 5 months previously to have the car painted by them.

Mr. Melo was rude and shouted at me when I tried to explain what happened over the phone not even allowing me to talk and hung up on me. The woman who answers the phone is equally rude. STAY AWAY FROM THIS MAACO LOCATION IN STANTON, CA.


Monetary Loss: $399.

Had an Experience with Maaco?

Write a review


Terms of Service
Post Comment

You May Also Like

Maaco - Not satisfied with experience Maaco "Took my care to Macco, Trolley Road Summerville SC.what was supposed to take 4-5 days...took 8 days. Of course I had a rental car (they did *** the rental fee..." Read more Maaco - Paint Review Maaco "Had my jeep in for a paint job and was horrified to see that they painted my jeep Red jeep. orange!! I also dealt with the manager Lillie, rude!! And..." Read more MAACO of Tucson (E. Grant rd.)-Great customer service!!!! Maaco "I took my 1970 Chevy Chevelle into the Maaco on 1402 E. Grant. I absolutely love the finished product. I brought it in for an overall paint job, I was..." Read more Maaco - Great turned Horrible... Maaco "Perfect pitch, I was sold when I first came...but that's just about the highlight of it... Front bumper is flaking. Issue with repair date (limited to inconvenient days and have to..." Read more Chrysler Customer Care DOES NOT CARE Chrysler "2014 RAM Eco Diesel. 38000 miles w/Factory extended warranty. Starter Cable shorts out on frame and catches FIRE under the truck while driving. Extended Service contract clearly states that wiring..." Read more North American Van Lines - Refund on extra charge and service not render. North American Van Lines "I booked our move thru NorthAmerican Van line thru your Beltmann Group for July 14, 2017 from Keasbey NJ to Fort Myers Fl.. At the time that the estimate was..." Read more Pepperidge Farm - Very disappointed Pepperidge Farm "I have been purchasing Pepperidge Farm cookies for at least 20 years. Before that, my Mom purchased them for 20 + years. My favorite was the Milano cookies. Those have..." Read more Wegmans - TERRIBLE CHECK OUT EXPERIENCE AND CUSTOMER SERVICE Wegmans "My family has been a loyal customer since the Frederick Store opened many years ago. We come to Wegmans, not only for the quality products, but for the customer service...." Read more