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I will never go back to MAACO in Independence or North since its own by Michael (Mike) Shackelford. A 8 hour (2.6 days) job turned into a 3 week headache.

All because they couldn't seem to match the paint. There was little to no contact from them to keep me abreast of what was going on with my car. While they did consume my deductible which I feel was the least they could do, I felt they should have paid for the rental car starting the fourth day until the last day. Needless to say, the owner refused to pay for the rental.

Not only did they drag their feet, but they repainted it the wrong color and the inside was a mess.

This was the worst experience ever.

Product or Service Mentioned: Maaco Painting.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Feb 12, 2016.
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Anonymous
Independence, Missouri, United States #1223809

I'm glad I read this post. I was really turned off by these people.

I took my car elsewhere. They acted like they didn't want business. I have any older car. Guess they wanted a shiny new one to work on.

Actually, it didn't look like anyone was working around the place. A big group of employees were just hanging out.

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